Can I email shelter?

Call our switchboard on 0344 515 2000 (Monday to Friday, 9am–6pm) or email [email protected]. Please note, we don’t give housing advice.

How do I contact Shelter Cymru?

Phone Shelter Cymru’s expert helpline on 08000 495 495 and speak to an adviser. The helpline operates between 9.30am – 4.30pm.

How does Shelter Cymru help?

We provide information, advice and support to help people identify the best options to prevent homelessness, to find and keep a home and to help them take control of their own lives. We exist to defend the right to a safe home and fight the devastating impact the housing emergency has on people and society.

How can I help the homeless in Wales?

You can change. their life for the better. We work alongside other charities and organisations to provide essential items, support, advice and signposting services. See us in action. If you need help, or are concerned about somebody, give us a call on 07955 518 669.

How many people have Shelter Cymru helped?

Get in touch with us for more information. Last year, 1 in every 169 people in Wales came to us for help. 41% of the households we helped included children. No one should face homelessness alone.

Is Shelter Cymru a charity?

Donations. Shelter Cymru is predominantly an advice-giving charity and while we campaign against homelessness and the prevention of homelessness, we do not have any shelters or kitchens for those who are street homeless.

What do the Wallich do?

The Wallich is a Welsh homelessness charity that operates under three core objectives: getting people off the streets; keeping people off the streets; and creating opportunities for people.

How do I contact Shelter Cymru Housing advice?

Call Shelter Cymru’s expert housing advice helpline on 08000 495 495 (phone lines operate between 9.30am – 4.00pm, Monday to Friday). Visit the Get Advice section of this website for help online. Email our expert advisers. Phone or visit a Shelter Cymru advice centre near you.

Where can I get help with housing problems in Wales?

Get housing help and advice. Call Shelter Cymru’s expert housing advice helpline on 0345 075 5005 (phone lines operate between 9.30am – 4.00pm, Monday to Friday). Expert debt advice. Call Shelter Cymru’s expert debt advice team on 0345 075 5005 (phone lines operate between 9.30am – 4.00pm, Monday to Friday).

Can I donate items to helpshelter Cymru?

Shelter Cymru is predominantly an advice-giving charity and while we campaign against homelessness and the prevention of homelessness, we do not have any shelters or kitchens for those who are street homeless. Therefore, we do not have the capacity to accept donations of items of clothing, household goods or food.

Where can I find support for rough sleepers in Wales?

Shelter Cymru operate numerous advice centres and surgeries across Wales. To find out when there is an adviser in your area, visit advice near you and find your local area. Many local councils in Wales are working to provide accommodation and support during the coronavirus pandemic to people who are sleeping rough.

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