What is the salary of customer support executive?
The highest salary for a Customer Support Executive in India is ₹27,445 per month. What is the lowest salary for a Customer Support Executive in India? The lowest salary for a Customer Support Executive in India is ₹12,000 per month.
What is customer support executive?
Also known as a customer service executive, customer support executives manage a team of customer support representatives and maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service.
What is senior executive customer service?
A senior customer service executive as the name implies is a senior member of the customer service train. He or she oversees the answering of phone calls from customers, whether it is for taking orders, resolving complaints, answering queries and providing information.
How do I start a career in customer service?
1. Customer Service Representative
- High school diploma or higher.
- Strong communication skills (especially patience, empathy, and problem-solving)
- Basic computer skills.
- Experience in customer service preferred, but not required.
Is customer service a career?
You can grow your career in customer service in a few ways. Become a people manager and lead a team of customer-facing professionals. Specialize in a specific product or service and become a more technical customer service professional. Specialize in writing help content for your company’s knowledge base.
What is flipkart customer executive?
Meet Mohammed Rameez, the Flipkart customer care executive who is a beacon of dependability. He needed to understand our customers, find their pain points, and help resolve their issues to the best of his abilities.
What is the job of a customer service officer?
A customer service officer is a public-facing role that involves communicating with customers and clients via telephone, face-to-face, or email regarding a particular service or product. Customer service officers may work in a variety of fields including telecommunications, health, banking, government and retail.
What are the roles and responsibilities of customer service associate?
What Do Customer Service Associates Do?
- Provide troubleshooting and technical assistance to customers.
- Assess the customer’s needs and translation into solutions.
- Coordinate with customers to resolve any billing inquiries.
- Act as the first point of contact for customers seeking help with products or technical issues.
Is customer service a stressful job?
Some jobs are inherently more stressful than others and customer service jobs fall into the “very stressful” category. Customer service agents are often under extreme time pressures, have to deal with complex problems, and often rude customers.
Is customer service a bad job?
1. There’s a lot of pressure on customer service representatives. Pavlic and Curtis say the reason customer service representatives have such bad experiences is that it’s one of the worst jobs in the world. They say it’s no surprise that some overworked and lowly paid representatives lash out at their own customers.