Does Hershel have a warranty?

We stand behind the quality of our bags and accessories with a Limited Lifetime Warranty — our guarantee that every Herschel Supply item is free of material and manufacturing defects. The warranty will immediately become void if the product is purchased from an unauthorized retailer.

How do I claim my Herschel warranty?

Take photographs of the defect, the front and back of the product and the striped inside lining. Submit the photos and acceptable proof of purchase to [email protected] or through our online form, with Warranty in the subject line.

Is Herschel good for laptop?

They both have a magnetic closure, so even the items inside should stay perfectly safe. Overall, this is a great backpack for all of you that carry smaller laptops, and don’t need anything too large for your stuff.

Can you return a Herschel backpack?

Herschel Supply product that is purchased online (excluding promotional or sale items) can be returned within 30 days of the purchase date for a full refund in the amount of the purchase excluding shipping costs. All merchandise must be returned unused, unwashed and be accompanied by the original hang tags.

Does Herschel do repairs?

Herschel Supply Luggage undergoes rigorous testing to meet Herschel Supply’s quality standards. If you discover a material or manufacturing defect, we will replace or repair the item at our discretion, in accordance with local law and our warranty claims process as it may be updated from time to time.

Is Herschel high quality?

Herschel is a great backpack and quality, more premium and stylish than JanSport.

How do I clean my Herschel laptop sleeve?

We recommend hand washing the product with a mild soap (no stronger than dish soap) and hanging to air dry. We do not recommend machine washing or dry cleaning your product as this may affect the integrity of the product materials.