Ballot Rules and Terms & Conditions

Ballot Rules

These rules apply to the ballot process. For the purposes of the below document:
“Organiser(s)” refers to the Department for Culture Media and Sport
“Applicant(s)” refers to the primary ticket-holder who initially enters the ballot
“Guest(s)” refers to the named person accompanying the applicant

  1. Applicants must be 18 years of age or over, as of 1 July 2016, to be eligible to apply for tickets.
  2. The ballot is open to those who are resident in the UK: England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man and to those who have a BFPO address.
  3. The ballot is open to those who are resident in Ireland.
  4. When the ballot is drawn an agreed number of tickets will be allocated to those resident in the UK and those resident in Ireland.
  5. Both Applicants and Guests must hold a valid passport and the Applicant must provide proof of this to the Organisers on request.
  6. Each Applicant may only enter the ballot once, regardless of the method of entry. Checks will be made to identify and exclude duplicate applications.
  7. Any person who makes more than one application may, without notice, be excluded from the ballot.
  8. Applications may only be made online or by post, using the form available on the website.
  9. Applications for the ballot can be made from 00:01 hrs GMT on 28 September 2015 until 23:59 hrs GMT on 18 November 2015.
  10. All online and postal applications must be received by the closing date of 23:59 hrs GMT on 18 November 2015. Applications received after the closing date, whether online or by post, will not be considered.
  11. If applying online, Applicants will receive an email confirming receipt of the application within 24 hours.
  12. If applying by post, Applicants will be sent confirmation of receipt within 3 working days of the application form being received.
  13. Successful Applicants will be notified by email within 30 days of the closing date of the ballot. If a postal application was made and an e-mail address not supplied, notification will be posted to you.
  14. Details of the process by which the ballot and waiting list will be drawn, can be found here.
  15. Successful Applicants will be asked to confirm their attendance at the event and to provide their details, and those of their Guest. The Organisers will require full details, as requested, from the Applicant for both attendees.
  16. After all successful Applicants have been drawn, the ballot draw will also provide a waiting list. All those on the waiting list will be notified, and will receive an offer of tickets if and when they become available.
  17. No responsibility is accepted by the Organisers for late or lost applications and proof of sending an application is not proof of receipt.
  18. Applicants may request that their name is removed from the waiting list at any time.
  19. Unsuccessful Applicants will be notified by email within 30 days of the closing date of the ballot. If a postal application was made and an e-mail address not supplied, notification will be posted to you.
  20. Subject to successful Applicants providing details as requested for both themselves and their Guest, they will be provided with their tickets in due course.
  21. Once a Guest has been nominated the Guest cannot be changed.
  22. If successful Applicants do not provide their details by the advised expiry time, their tickets will be forfeited and reallocated to the next person on the waiting list.
  23. If successful Applicants do not provide their accompanying Guest’s details by the advised expiry time, they will only receive a single ticket to the event.
  24. Those who have forfeited their tickets will be informed of the fact that they are no longer eligible for tickets.
  25. Should a successful Applicant withdraw after the ballot has been drawn, their ticket allocation will be deleted and neither the Applicant nor their Guest will be able to attend.
  26. A Guest may only attend the event with the named Applicant.
  27. If a successful Applicant or their Guest is no longer able to attend he or she should notify the Organiser of their withdrawal as soon as possible. Their tickets will be offered to the next person on the waiting list.
  28. Tickets cannot be transferred and can be used only by the named Applicant and Guest on each ticket.
  29. Tickets will be subject to the terms and conditions set out on the website and/or provided in writing to postal applicants.
  30. The Organisers retain a discretionary right throughout to alter, amend or change the ballot Rules and the terms and conditions of the tickets. The Organiser reserves the right at any time to cancel, change or postpone the event or the ballot, if it deems it appropriate to do so.
  31. The Organiser, HPower, SeeTickets, their sub-contractors, subsidiaries and/or agencies cannot accept any responsibility whatsoever for any technical failure or malfunction or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any email or application being lost or not properly registered or recorded.
  32. These Ballot Rules are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.

Terms and Conditions

For the purposes of the below document:
“Organiser(s)” refers to the Department for Culture Media and Sport
“Applicant(s)” refers to the primary ticket-holder who initially enters the ballot
“Guest(s)” refers to the named person accompanying the applicant
“Ticket-holder(s)” refers to both Applicants and Guests
“Event area” or “site” refers to the area accessed by passing through security

ENTRY

    1. Tickets to the event do not confer any right to enter France, the decision over which resides with the French Government and immigration authorities.
    2. Applicants and their Guests will need a valid ticket to enter the site.
    3. No child under the age of 5 will be permitted to enter the site.
    4. All ticket-holders under 18 years of age 1 July 2016 must be accompanied by a ticket-holding adult in order to gain entry to the event.
    5. Proof of identity will be requested upon entry and Ticket-holders must produce current, valid photographic identification (either a passport or photo driving licence).
    6. Guests must be accompanied by the Applicant on entry.
    7. No animals will be permitted, other than assistance dogs for attendees with disabilities.
    8. The event Organisers reserve the right to refuse anyone entry to the event at their absolute discretion, and any person who fails to comply with instructions from an official steward or other person acting on behalf of the event Organisers may be refused entry or ejected. In addition anyone found (in the opinion of the event Organisers, or person acting on their behalf) to be causing or threatening to cause damage to any part of the site, the site infrastructure, causing or threatening to cause harm to any other person at the venue or in the near vicinity, or behaving in an illegal, antisocial or aggressive manner, and/or appearing to be under the influence of drugs or alcohol or in breach of these conditions will be ejected from the site or the immediate vicinity and may be reported to the police.
    9. All terms and conditions apply equally to the event as well as to any pre- and post-event travel services supplied by the Organisers, including park and ride services.

INSIDE THE EVENT SITE

    1. The event Organisers reserve the right to search all persons and personal property and refuse admission to, or eject from the event, any person who refuses to be searched by an official steward or the police; or other person acting on their behalf.
    2. Other than as may be required by the event Organisers for the purposes of staging the event, the following articles are not permitted at the event – large flags, advertising or marketing messages, chairs, knives, fireworks, smoke canisters, air-horns, flares, weapons, dangerous or hazardous items, laser devices, glass vessels, cans, poles, and any article that might be used as a weapon and/or compromise public safety. This list represents a non-exhaustive list of the types of articles which are not permitted and the event Organisers retain a discretionary right throughout.
    3. No food, alcohol or soft drinks are permitted to be taken into the event. One small, plastic bottle of water per person may be brought. Strictly no illegal substances will be permitted.
    4. Original tickets should be retained at all times while in the event area.
    5. The event will be filmed live and live and recorded transmission may feature on any broadcasters’ network, including internet streaming. Ticket-holders give their consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media throughout the world in perpetuity.

GENERAL

  1. The Organiser reserves the right at any time to cancel, change or postpone the event or the ballot if it deems it appropriate to do so. Should the event or the ballot be cancelled, postponed or changed for any reason, the Organiser will not be liable for any loss or expense incurred or to be incurred by any person, including but not limited to the cost or expenses incurred or to be incurred in relation to travel to the event and/or for accommodation in relation to the event.
  2. Under no circumstances will the event Organisers be liable for unforeseen or indirect loss of any form.
  3. Successful Applicants and their accompanying Guests are responsible for their own costs and expenses, including travel and accommodation, relating to their attendance at the event.
  4. Under no circumstances will the event Organisers be liable for any incident occurring while travelling to or from the event, including, but not limited to, any dedicated train, shuttle, coach or flight provided by the organisers. Under no circumstances will the event Organisers be liable for lateness caused by delays to transport or caused by any other means.
  5. Readmission to the event site will not be permitted under any circumstances.
  6. The personal details Applicants provide when entering the ballot, as well as those of their Guests, will only be used by the Organisers, their agents and other organisations concerned with the administration and security of the event and to determine eligibility to enter the ballot and attend the event.
  7. The personal details Applicants provide when entering the ballot will be used by security authorities in both the UK and France in order to administer the security arrangements for the event but will not be passed on for marketing or commercial purposes.
  8. Information will only be held for as long as is necessary to ensure full, proper and appropriate administration of the event and will be treated in accordance with the Data Protection Act 1998.
  9. The Personal Information Charter is applicable to all persons applying for tickets:
    www.gov.uk/government/organisations/department-for-culture-media-sport/about/personal-information-charter
  10. Tickets may not be sold, traded, transferred or offered for sale and may not be used as a prize or for any other promotional or trade purpose by anyone except the Organisers. Sale or attempted sale is grounds for cancellation and those trying to use resold or cancelled tickets will be refused entry into the event.
  11. Applicants must supply full details as required and comply with all rules and regulations to be eligible for the ticket(s). No responsibility is accepted for ineligible applications, or applications made fraudulently.
  12. Each ticket holder acknowledges that these terms and conditions of entry, together with any terms and conditions incorporated into the Ballot Rules found on the website and any other terms and conditions as may be stipulated by the event Organisers represent the entire agreement between themselves and the event Organisers, with respect to the event.
  13. These terms and conditions are governed by English law and shall be subject to the exclusive jurisdiction of the English courts.